Tag Archives: communication blockade

Stop privatisation in HMRC: Communication blockade of Nick Lodge and Transactis

HM Revenue & Customs announced in February that it was running a pilot to “build capacity” in their Benefits & Credits directorate by outsourcing to the private sector. Like a previous trial in Contact Centres, this would be a transparent … Continue reading

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Save HMRC Enquiry Centres: Communication blockade of Ruth Owen

Ruth Owen is the Director of HM Revenue & Customs’ Personal Tax directorate. As such, she is overseeing the closure of all public Enquiry Centres in the North East of England on Monday 3 June. This is a “trial” intended … Continue reading

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